Terms of Service

Welcome to yveniverinione.com. These Terms of Service govern your access to and use of our website and the shopping services available through it. Please read these Terms carefully before placing an order or using website features.

By submitting an order, you acknowledge that you have had the opportunity to review these Terms and the policies applicable to your transaction. Any agreement to these Terms through website use or an online checkout process is subject to the applicable interface, transaction circumstances, and governing law.

1. Introduction and Scope

These Terms apply to your use of yveniverinione.com, including browsing product listings, reviewing product information, submitting orders, making payments, and contacting customer service about furniture and related home goods.

Our primary market is the United States. Product availability, delivery options, and other services may be subject to geographic restrictions and the details presented during checkout.

These Terms should be read together with our applicable Shipping Policy, Order Cancellation Policy, Return and Refund Policy, Privacy Policy, Legal Disclaimer, and Payment Methods information. Specific transaction details and applicable policies may provide additional information about a particular purchase.

2. Website Use and User Responsibilities

You agree to use the website lawfully and in a manner that does not knowingly interfere with its operation, compromise its security, or infringe the rights of others.

When providing information through the website or to customer service, you should provide information that is accurate and complete to the best of your knowledge and update it when reasonably necessary to process an order or respond to your request.

If account registration or account features are available on the website, you are responsible for taking reasonable steps to protect your login credentials and for activity conducted through your account, subject to applicable law. Do not share your password or other sensitive authentication information with us by email or telephone.

We may take reasonable and lawful steps to address suspected fraud, misuse, security risks, or violations of these Terms. Any restriction or suspension of access will be subject to applicable law and any rights or obligations arising from an existing transaction.

We make reasonable efforts to maintain website functionality and respond to customer inquiries. However, the website may occasionally experience interruptions, delays, or technical errors, and we do not guarantee uninterrupted or error-free operation at all times.

3. Products, Inventory, Pricing, and Information

We aim to present product descriptions, images, colors, dimensions, materials, prices, promotions, and availability information as clearly and accurately as reasonably possible. Actual product appearance may vary somewhat because of lighting, photography, display settings, or other presentation factors.

Product information, prices, promotional offers, and inventory may change as information is updated or availability changes. A product shown on the website may not always be available for purchase.

If we identify an apparent pricing, inventory, or product information error, we may review the issue and take reasonable corrective action as permitted by applicable law. Any action affecting an order already submitted or confirmed will be handled in accordance with the applicable transaction terms, our published policies, and applicable law.

Nothing in these Terms gives us an unrestricted right to change an agreed price, cancel a confirmed order, or refuse to fulfill a transaction without a lawful basis.

Please review the relevant product listing and order details before purchasing. If a particular measurement, material, finish, or other product characteristic is important to your decision, contact customer service before placing the order.

4. Orders and Payments

Before submitting an order, please review the selected products, quantities, displayed prices, applicable shipping charges, delivery address, and other checkout information for accuracy.

Submitting an order is a request to purchase the selected products. Order submission, order confirmation, payment processing, and fulfillment are separate stages and may be subject to verification and the terms presented during checkout. The effect of any confirmation or payment authorization depends on the applicable transaction terms and law.

Available payment methods are those actually offered at checkout. The card brands that may be relevant to the website's payment options include American Express, JCB, Mastercard, Discover, Diners Club, and Visa. Availability of any particular card brand is not guaranteed; please verify the options displayed when placing an order.

We do not ask you to send complete payment card numbers, card security codes, account passwords, or other unnecessary sensitive payment credentials by email or telephone. Use the payment process provided during checkout.

Payments, authorized refunds, and transaction adjustments are handled according to the applicable payment arrangements, transaction terms, and relevant policies. Where a refund is approved, it is generally returned to the original payment method when supported by the payment arrangement and applicable policy. The time it takes for a refund to appear in your account may depend on the payment processor, bank, or card issuer.

Any applicable taxes, shipping charges, or other fees will be presented as relevant to the transaction. Do not assume that every possible tax or additional charge is included unless the checkout details expressly indicate this.

5. Shipping and Delivery

We ship within the United States, subject to actual shipping coverage, applicable restrictions, and the delivery options available at checkout.

Our standard shipping charges are generally as follows:

• Orders below $150.00: $6.99 standard shipping.
• Orders of $150.00 or more: free standard shipping.

Order processing generally takes 1–3 business days. After processing, estimated standard shipping transit time is 6–10 business days. Processing time and transit time are separate stages. Together, these estimates generally represent approximately 7–13 business days, but they are estimates rather than guaranteed delivery dates.

Actual delivery timing may vary due to transportation conditions, weather, holidays, address-related issues, shipping restrictions, or other circumstances. Order processing time does not necessarily mean the order has already shipped.

Please review our Shipping Policy for additional information about shipping fees, order processing, estimated delivery times, and delivery limitations.

Shipping coverage and any applicable charges or restrictions are determined by our actual delivery capabilities, the information shown at checkout, and the confirmed delivery arrangements. We do not promise delivery to every U.S. location or special address type unless that destination is supported by the applicable shipping arrangements.

Nothing in this section removes any delivery, refund, or order-fulfillment obligation imposed by applicable law.

6. Order Cancellation

If your order has not shipped, you may contact us to request cancellation as soon as possible. Cancellation requests must be reviewed in light of the order's fulfillment status and applicable policy. Submitting a request does not guarantee that it can be approved before processing or shipment proceeds.

Orders that have already shipped generally cannot be canceled through the standard cancellation process. If your order has been shipped or delivered, please review the applicable return options under our Return and Refund Policy.

To request cancellation, contact us at customer@yveniverinione.com or +1 (410) 867-2439. Please provide your order number and enough information to identify the order, such as the name and email address used at checkout. Do not include full payment card details, card security codes, or account passwords.

Please review our Order Cancellation Policy for details about cancellation eligibility, requests, and refunds.

If a cancellation is approved and a refund is due, the refund will generally be issued to the original payment method where supported by the applicable payment arrangement and policy. The time required for the funds to appear may vary depending on the payment processor, bank, or card issuer.

These cancellation terms do not limit any rights that cannot lawfully be waived under applicable law.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our applicable Return and Refund Policy and the requirements of applicable law.

Under our voluntary return policy, eligible customers may generally request a return within 14 days after receiving the product, subject to the applicable policy terms and any rights provided by law. This is a website policy period and should not be understood as a uniform statutory return period applicable throughout the United States.

We generally do not offer routine direct exchanges. This does not exclude any repair, replacement, refund, or other remedy required by applicable law.

For routine voluntary returns, return shipping costs are generally the customer's responsibility, and customers generally arrange return shipment themselves. A prepaid return label is not promised as part of the standard voluntary return process.

If a product arrives damaged, has a quality issue, or is different from the product ordered, contact customer service so the matter can be reviewed under our Return and Refund Policy and applicable law. Responsibility for return shipping costs and any available remedy will depend on the circumstances, applicable policy, and legal requirements.

For an eligible voluntary return, a refund is generally initiated within 1–3 business days after the returned product has been received and the necessary inspection or verification has been completed. This is an estimated refund initiation period, not a guarantee of when the funds will appear in your account. Refunds are generally returned to the original payment method where supported, and the final posting time may depend on the payment processor, bank, or card issuer.

Please review our Return and Refund Policy for complete information about return eligibility, return shipping costs, and refund processing.

8. Privacy and Data Protection

When you use the website, place an order, or contact customer service, we may collect and process information relevant to those interactions. Depending on the circumstances, this information may be used to process orders and payments, arrange delivery, respond to customer inquiries, maintain website functionality and security, and meet applicable legal requirements.

Personal information may be disclosed to relevant service providers or other recipients where reasonably necessary for website operations, where authorized, or where permitted or required by applicable law. The actual information processed and the recipients involved depend on the services in use and the circumstances of the interaction.

We take reasonable steps appropriate to our operations to help protect personal information. No method of handling or transmitting information can be guaranteed to be completely secure.

Your privacy choices and rights depend on applicable law and the circumstances of the relevant processing activity. Cookies and similar technologies, where used, may be subject to available website controls or browser settings.

9. Disputes and Governing Law

If you have a concern about an order, payment, delivery, return, or website issue, we encourage you to contact customer service so that the matter can be reviewed and, where appropriate, resolved through communication or other available means.

These Terms and any transaction arising from your use of the website are subject to applicable law. The governing law and the procedures available for resolving a dispute depend on the relevant transaction, the circumstances involved, and applicable legal requirements.

Nothing in these Terms designates a particular state's law or court as exclusively applicable to every transaction without an appropriate legal basis. Nothing in this section prevents a consumer from exercising rights or seeking remedies that cannot lawfully be waived or restricted.

10. Changes to These Terms

We may update these Terms when our website practices, services, or applicable legal requirements change. The revised version will be posted on this page, and any additional notice or acceptance process will be provided where required by applicable law.

Updates will take effect as permitted by applicable law. Unless legally permitted and properly established, an update will not automatically apply retroactively to a transaction completed under earlier terms.

Please review this page periodically to stay informed about the terms that apply to your use of the website.

11. Contact Information

If you have questions about these Terms, an order, or our website services, please contact us using the information below.

Yveniverinione
Website: yveniverinione.com
Email: customer@yveniverinione.com
Phone: +1 (410) 867-2439
Address: 3003 Larue Sq E, Brooklyn, MD 21225, United States
Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM