Proper care can help maintain the appearance, comfort, and functionality of your furniture over time. This Furniture Care Policy provides general guidance for cleaning, protecting, and maintaining furniture and related home furnishings purchased from Yveniverinione.

Care requirements vary by material, finish, construction, and intended use. Always follow the care instructions supplied with your product. If product-specific instructions differ from the general recommendations below, follow the product-specific instructions.

1. General Furniture Care

• Dust furniture regularly with a clean, soft cloth.
• Clean spills promptly to help reduce the risk of stains, water marks, and moisture damage.
• Use coasters, placemats, protective pads, or trivets where appropriate to help protect surfaces from heat, moisture, scratches, and stains.
• Avoid prolonged exposure to direct sunlight, excessive heat, and significant changes in temperature or humidity.
• Lift furniture when moving it rather than dragging it across the floor. Follow the product's handling instructions and ask for assistance with heavy items.
• Do not stand, climb, or place excessive weight on furniture unless the product is specifically designed for that use.
• Inspect fasteners and hardware periodically. Tighten them only as directed in the assembly or care instructions.

2. Wood, Veneer, and Finished Surfaces

• Remove dust with a soft, dry cloth. Use a slightly damp cloth only when appropriate for the product's finish, and dry the surface promptly.
• Wipe up liquids immediately to help prevent swelling, staining, or water marks.
• Keep hot cookware, wet containers, and sharp objects away from unprotected surfaces.
• Avoid abrasive pads, harsh chemicals, and unapproved polishes, waxes, or oils, which may affect the finish.
• Natural wood grain, color variation, and changes in appearance caused by light and normal use may occur. These characteristics can vary by material and finish.

3. Upholstered and Fabric Furniture

• Remove loose dust and debris regularly using a soft brush or a vacuum attachment suitable for upholstery.
• For fresh spills, gently blot the affected area with a clean, absorbent cloth. Avoid vigorous rubbing, which may spread the stain or affect the fabric.
• Test any approved cleaning product on a small, inconspicuous area first and allow the test area to dry before proceeding.
• Do not use bleach, strong solvents, steam cleaners, or water-based cleaning products unless the product's care instructions specifically permit them.
• Rotate or fluff removable cushions when appropriate for the product to help distribute normal wear.
• For persistent stains or delicate fabrics, consider a qualified upholstery cleaning professional familiar with the material.

4. Leather and Leather-Like Materials

• Dust gently with a clean, soft cloth and keep the material away from prolonged direct sunlight and excessive heat.
• Wipe spills promptly without soaking the surface or rubbing aggressively.
• Use only cleaning or conditioning products that are specifically suitable for the material and finish.
• Avoid household solvents, abrasive cleaners, and unapproved oils or conditioners, which may cause discoloration or surface damage.
• Because genuine leather, bonded leather, and synthetic upholstery have different care requirements, confirm the material type before applying any cleaning treatment.

5. Metal, Glass, and Stone Surfaces

• Clean metal surfaces with a soft cloth and a product suitable for the specific metal and finish. Dry promptly when moisture is present.
• For glass surfaces, use a soft, lint-free cloth and a cleaner suitable for the glass. Avoid abrasive pads and prevent cleaning products from contacting surrounding materials unless they are compatible.
• For natural stone, engineered stone, ceramic, or similar surfaces, follow the product-specific instructions because cleaning requirements vary.
• Use protective pads beneath decorative objects and avoid dragging items across surfaces.
• Do not assume that a surface is scratch-proof, stain-proof, heat-proof, or waterproof unless the product documentation specifically states so.

6. Outdoor Furniture

• Use furniture outdoors only when it is designated for outdoor use.
• Follow the product's instructions for cleaning, weather exposure, covering, and seasonal storage.
• Remove standing water and clean spills promptly where the material permits.
• When appropriate, store or protect outdoor furniture during severe weather or extended periods of non-use.
• Use breathable covers where recommended, and make sure furniture is dry before covering or storing it.

7. Cleaning Products and Precautions

Always read the instructions on cleaning products before use. Do not mix cleaning chemicals. Keep cleaning products away from children and pets, and use them in accordance with their safety directions.

When you are unsure whether a cleaning method is suitable, do not apply it to the entire item. Check the product instructions or contact our customer service team for guidance before proceeding.

8. Normal Wear and Care-Related Damage

Furniture may show changes in appearance through ordinary use, exposure to light, environmental conditions, and the natural characteristics of its materials. Proper care can help reduce avoidable damage but cannot prevent every form of wear or deterioration.

Damage resulting from improper cleaning, misuse, neglect, unauthorized alterations, or failure to follow applicable product instructions may not be covered by any separately applicable warranty or remedy. Nothing in this policy limits any rights that cannot lawfully be excluded under applicable law.

9. Questions About Furniture Care

If you have questions about cleaning or maintaining a product, please contact us before using an unfamiliar cleaning method.

Email: customer@yveniverinione.com
Phone: +1 (410) 867-2439
Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM
Mailing Address: 3003 Larue Sq E, Brooklyn, MD 21225, United States

When contacting us, please include your order number if available, the product name, and a description of the material or cleaning concern. Photos may help us better understand your question.

10. Policy Updates

We may update this Furniture Care Policy when our products, care recommendations, or operational practices change. Please review this page periodically for the current guidance.